Alpha CRM

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Cookie Policy

Effective Date: 14 November 2024
Last Updated: 14 November 2024

1. Introduction

This Cookie Policy explains how Tsohar Group (“we,” “our,” or “us”), operating as Alpha CRM, uses cookies and similar tracking technologies on our website and application (alphacrm.ai). This policy provides detailed information about how and why we use these technologies and how you can control them.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners.

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are required for the operation of our website and application.

Cookie Name Purpose Duration Type
session_id
Maintains your session state
Session
First-party

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

Cookie Name Purpose Duration Type
session_id
Maintains your session state
Session
First-party

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website.

Cookie Name Purpose Duration Type
session_id
Maintains your session state
Session
First-party

3.4 Marketing Cookies

These cookies are used to track visitors across websites.

Cookie Name Purpose Duration Type
session_id
Maintains your session state
Session
First-party

4. Third-Party Cookies

We use services from the following third parties that may place cookies on your device:

  • Google Analytics (analytics)
  • Stripe (payment processing)
  • Facebook Pixel (marketing)
  • LinkedIn Insight Tag (marketing)

Each third-party cookie is subject to the respective third party’s privacy and cookie policies.

5. Cookie Duration

Cookies we use last for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (as detailed in the tables above)
  • Permanent cookies: Remain until actively deleted

6. Cookie Consent

6.1 How We Obtain Your Consent

When you first visit our website, you’ll see a cookie banner asking for your consent to place non-essential cookies. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences

6.2 Changing Your Consent

You can change your cookie preferences at any time by:

  • Clicking the “Cookie Settings” link in our website footer
  • Contacting us at support@alphacrm.ai

7. Managing Cookies

7.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Site permissions > Cookies and site data

7.2 Consequences of Disabling Cookies

Please note that disabling certain cookies may impact the functionality of our website:

  • Essential cookies: Website won’t function properly if disabled
  • Functional cookies: Some features may not work as expected
  • Analytics cookies: We won’t be able to optimize your experience
  • Marketing cookies: You’ll see less relevant advertisements

8. Updates to This Policy

We may update this Cookie Policy periodically. When we make significant changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Display a notice on our website
  • Send you an email notification if you’re a registered user

9. Contact Us

If you have questions about our Cookie Policy: